Catherine

Experienced Virtual Assistant

70 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $5.20/hour ($915.20/month)

Bachelors degree

Last Active

November 24th, 2024 (yesterday)

Member Since

December 19th, 2023

Profile Description

As a highly skilled Virtual Assistant with over 3 years of experience, I specialize in streamlining operations, managing social media, and providing exceptional customer support. I have a proven track record of supporting businesses in e-commerce, real estate, and healthcare, offering services such as lead generation, content creation, appointment setting and efficient administrative tasks. My goal is to help entrepreneurs focus on growth by taking care of their day-to-day operations, ensuring productivity and a strong online presence.

Top Skills

Experience: 2 - 5 years

I honed my skills in managing customer interactions through chat, email, and phone. I effectively handled a high volume of inquiries, resolved complex issues, and maintained a high level of customer satisfaction. My ability to communicate clearly and empathetically allowed me to build strong relationships with customers and provide solutions tailored to their needs.

Experience: 1 - 2 years

Assisted clients with inquiries and concerns related to their healthcare insurance plans, ensuring clear understanding of policy coverage, benefits, and claims processes. Knowledge of HIPAA regulations to safeguard patient information and ensure confidentiality and data security. Proficient in handling and processing healthcare claims while adhering to regulatory guidelines.

Other Skills

Experience: Less than 6 months

I successfully handled a high volume of appointment scheduling, managed client interactions, and ensured a smooth and efficient scheduling process.

Basic Information

Age
31
Gender
Female
Website
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Address
Santa Cruz, Davao del Sur
Tests Taken
IQ
Score:  83
DISC
Dominance: 37
Influence: 9
Steadiness: 27
Compliance: 27
English
C2(Advanced/Mastery)
Government ID
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