Mario
Technical & Care Specialist | Virtual Assistant for Ecom
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $5.60/hour ($985.60/month)
Associates degree
Last Active
February 28th, 2025 (yesterday)
Member Since
August 22nd, 2023
Profile Description
Empowering E-commerce Growth with Exceptional Customer Service!
With 3+ years of experience in customer service and technical support, I specialize in helping e-commerce businesses deliver top-notch customer experiences.
From resolving order issues to handling high expectations for response times, I ensure seamless communication and satisfaction at every step.
My focus is on driving customer satisfaction, building brand loyalty, and boosting sales through personalized, responsive service.
My Skills:
*Organized
*Quick Learner
*Adaptable
*Great Communicator
*Team Player
*Excellent Customer Service
*Attention to detail
*Genuine care and Passion
Tools I know:
*Buffer
*Hootsuite
*Meta Ads
*Gmail
*Google Workspace
*Google Calendar
*Microsoft Office
*Grammarly
*Zoom
*Google Meet
*Canva
*Asana
*Trello
*
*Slack
*Notion
*Click up
Let's partner to boost your online store and build a dedicated customer base!
Top Skills
E-Commerce » Ebay » Customer Support
Experience: 2 - 5 years
I have 3 years experience in CSR, TSR and Sales in the BPO
Customer Support » Technical Support
Experience: 1 - 2 years
I have 2 years in handling Tech support for mobile phones, tablets and other Telco products.
Office and Administration » Administrative Support
Experience: 2 - 5 years
As one who handled CSR and TSR in the BPO I have handled a lot of administrative tasks and CRM's.
Other Skills
Project Management
Experience: Less than 6 months
I'm from customer service in BPO so things like this is a piece of cake.
Design » Graphic Design
Experience: 6 months - 1 year
I can use Canva effeciently.
Office and Administration » Data Entry
Experience: 2 - 5 years
I'm trained with this skill and using it over time in my recent jobs.
Marketing » Social Media Management » Meta Business Suite
Experience: Less than 6 months
I'm fully trained in social media marketing.
Design » Web Design & Page Layout
Experience: Less than 6 months
I have basic skills in this area. I can send you my website for my portfolio.
Office and Administration » Email Management
Experience: Less than 6 months
I have a zero inbox policy.
Office and Administration » Personal Assistant
Experience: 2 - 5 years
I can serve in administrative task.
Accounting » Bookkeeping » Online Bookkeeping
Experience: Less than 6 months
I have basic skills in bookkeeping and studying Quickbooks and other platforms.
Design » Packaging & Brand Idenity Design » Branding
Experience: Less than 6 months
I haves sample works in branding that I can showcase.
Basic Information
- Age
- 40
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Dasmarinas city, Cavite
- Tests Taken
- None
- Government ID
- Sign Up with Pro Account to View
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
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