Jordan
Sales Representative | Technical Support | Customer Service
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $7.00/hour ($1,232.00/month)
Associates degree
Last Active
March 11th, 2025 (today)
Member Since
August 20th, 2023
Profile Description
Hi, I’m
I have worked with major brands like Verizon, T-Mobile, AT&T, and Dell, where I handled complex technical issues, provided seamless customer assistance, and improved retention rates. My ability to simplify technical solutions for customers has helped businesses boost satisfaction and loyalty.? Proven Sales & Communication Skills
As a former Sales Representative and Certified Peer Advisor, I have consistently exceeded sales targets while mentoring new hires to improve performance. I know how to convert inquiries into sales by actively listening to customer needs and offering the best solutions.? Amazon VA & Social Media Management
I also have experience as an Amazon Virtual Assistant, managing inventory, supplier coordination, and social media engagement to increase brand visibility and product sales.? Why Hire Me?
* Strong problem-solving skills with a customer-first approach
* Fast learner and highly adaptable to new tools and workflows
* Excellent written and verbal communication skills (English Level: C2 - Advanced/Mastery)
* IQ Test Score: 94 (Logical & Analytical Thinker)
* Passionate about helping businesses grow through outstanding supportI'm excited to bring my expertise to your team! Let’s connect and discuss how I can help.
Top Skills
Customer Support » Technical Support
Experience: 5 - 10 years
Most of the accounts that I have handled are TelCo accounts. Given the experience that I have, I am fully equipped with the knowledge and skills that are necessary in the field. Used a lot of different tools along the way.
Customer Support » Sales Support
Experience: 2 - 5 years
I have an outstanding experience with Sales since I've been doing this like forever. Through the skills and experience that I have acquired all through out my career I can provide extraordinary sale skills. I loved being recognized that's why I am very competitive.
Customer Support » Customer Service
Experience: 5 - 10 years
With over 8 years of experience in customer support, I have handled live chat, phone, and email interactions for major brands like Verizon, T-Mobile, and AT&T. My expertise lies in resolving customer concerns efficiently, providing technical support, and ensuring a seamless experience. As a Certified Peer Advisor, I have also trained new hires to enhance service quality. I am dedicated to delivering top-tier customer satisfaction and problem-solving with professionalism and empathy.
Other Skills
Office and Administration » Transcription
Experience: 2 - 5 years
I've been an Escalation Desk Manager for this role. Converting voicemails to text. In order for you to be successful in this field, you have to have a sharp ears and great thinking. In addition you have to have the skills of typing words accurately with a speed and I believe I have all those skills. I have a record of 95 WPM with 97
Basic Information
- Age
- 34
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Calamba, Laguna
- Tests Taken
- IQ
- Score: 94
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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