Anecito

Human Resources| Admin Role| Virtual Assistant

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Overview

Looking for full-time work (8 hours/day)

at $5.20/hour ($915.20/month)

Bachelors degree

Last Active

February 22nd, 2025 (4 days ago)

Member Since

July 22nd, 2023

Profile Description

Hello there! Thank you for viewing my profile. Here are some brief descriptions of my skills and experience to help you find the ideal candidate.
I possess strong time management skills in both my professional and personal life, which is crucial for any role that requires reliability and adherence to commercial principles. I am self-motivated, especially when facing unexpected challenges at work, ensuring that I stay focused on delivering the company’s vision professionally.
With over 10 years of experience in the BPO industry, I have gained valuable insights into various processes. My skills include handling customer interactions, managing data, providing technical support, and executing essential tasks. My proficiency in managing complex projects and maintaining high-quality service levels has made me a valuable asset to my team and organization.
I started my career as a Sales Representative, which was the first skill I acquired. My expertise in strategic marketing, ability to connect with clients/customers, and a strong drive for commissions are key motivators. Alongside this, I gained extensive experience as a virtual assistant, where I excelled in multitasking by managing calls and emails, organizing paperwork and reports, scheduling meetings, and arranging travel and accommodations.
Later, I took on the role of a Customer Service Representative at one of the largest telecommunications companies in the United States. In this dynamic and multifaceted position, I managed both calls and emails, providing essential support.
I was then promoted to Human Resource Specialist within the same company and was responsible for evaluating, analyzing, and implementing various HR activities. These activities included, but were not limited to, employee engagement and relations, compensation and benefits, and talent and performance management. Additionally, I handled day-to-day employee concerns and coordinated with appropriate stakeholders as needed.

Top Skills

Human Resources

Experience: 5 - 10 years

Working in Human Resources (HR) requires a diverse set of skills to effectively manage and support an organization's workforce. 1. Strong verbal and written communication skills. We communicate effectively with employees, management, and external stakeholders, and handle sensitive information with tact and confidentiality. 2. I often deals with employee disputes and conflicts. 3. Building positive relationships with employees is essential. We must understand and address employee needs, concerns, and motivations to enhance employee satisfaction and productivity. 4. Familiarity with employment laws and regulations is crucial to ensure the organization operates within legal boundaries and avoids potential legal issues. 5. Deals with multiple tasks, such as engagement, benefits administration, and employee records management. 6. We handle conflicts among employees, departments, or between employees and management professionally and constructively.

Customer Support

Experience: 2 - 5 years

Working as a customer service support representative handling both calls and emails is a dynamic and multi-faceted role that involves providing assistance, addressing inquiries, and resolving issues raised by customers. It provides valuable experiences in communication, problem-solving, and customer relations. The role requires a customer-focused approach and a commitment to delivering exceptional service to enhance customer satisfaction and maintain the company's reputation.

Customer Support » Sales Support

Experience: 2 - 5 years

Working in sales support requires strong communication skills, attention to detail, and the ability to work well in a team. Supporting the sales team effectively helps enhance overall sales performance and contributes to the success of the organization.

Other Skills

Virtual Assistant

Experience: 1 - 2 years

I gained extensive experience as a virtual assistant, where I excelled in multitasking by managing calls and emails, organizing paperwork and reports, scheduling meetings, and arranging travel and accommodations.

Basic Information

Age: 34

Gender: Male

Website: Sign Up with Pro Account to View

Address: Cebu City, Cebu

Tests Taken: IQ
Score: 111: DISC
Dominance: 50
Influence: 10
Steadiness: 30
Compliance: 10: English
C2(Advanced/Mastery)

Government ID: Sign Up with Pro Account to View

“I have found someone who is smart, has a great work ethic and is easy to work with.”