Bookkeeper

I have 17 years of experience in the banking industry, with a strong focus on customer service, particularly in consumer banking. My extensive tenure in this sector has equipped me with a deep understanding of customer needs and expectations. I have consistently delivered exceptional service, handling a wide range of client inquiries, transactions, and issues efficiently and professionally. My commitment to customer satisfaction has been a key factor in fostering long-term client relationships and enhancing the overall banking experience.

I have one year of experience in Xero, where I have managed a range of client accounts from initial setup to comprehensive financial management. My expertise includes setting up accounts, categorizing transactions, conducting bank reconciliations, and generating detailed financial reports. I am also a Xero Certified Advisor, which underscores my proficiency in leveraging Xero's capabilities to enhance financial operations for my clients.

Attended trI have one year of experience in QuickBooks, during which I have managed various client accounts comprehensively. My responsibilities have included setting up accounts, categorizing transactions, performing bank reconciliations, and generating detailed financial reports. Additionally, I am a certified QuickBooks Online ProAdvisor, further validating my expertise and proficiency in utilizing QuickBooks to optimize financial management for my clients.ainings and webinars