Theresa

Customer Care Specialist/ Virtual Assistant

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Overview

Looking for part-time work (4 hours/day)

at $7.00/hour ($616.00/month)

Associates degree

Last Active

February 20th, 2025 (2 days ago)

Member Since

March 7th, 2016

Profile Description


Experienced Support
ConvergysCustomer Service Associate (Seasonal Financial Account)October 2013 – July 2014
Teleperformance Philippines / TelstraComplaints Manager April 2016 – Dec. 2018
RedPocket Mobile (Freelancer) Since November 2018Help Desk since 2018
SKILLS Computer Literate, Google search, mailing 35wpm speed typing ability Critical thinker and Analyzer
LANGUAGES• English• Filipino

Top Skills

Experience: Less than 6 months

Experience: 10+ years

With 10 years of diverse experience in the customer service industry, I have developed a strong foundation in providing high-quality support, leading teams, and driving improvements in customer satisfaction. My commitment to excellence and passion for helping customers have consistently contributed to the success of my previous and current employers.

Experience: 6 months - 1 year

As a dedicated Travel Planner for my previous Canadian client, I have developed a comprehensive understanding of travel preferences and logistical requirements, resulting in the creation of unique and memorable travel experiences. My commitment to quality service and client satisfaction has consistently driven that I even get to have my own small Travel Agency which I named Thenjie travel and tours services.

Other Skills

Basic Information

Age
34
Gender
Female
Website
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Address
Quezon City, Metro Manila
Tests Taken
English
C1(Advanced)
Government ID
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