Sales | Customer Service | Graphic Design

Overview

Looking for full-time work (8 hours/day)

at $4.55/hour ($799.99/month)

High school diploma

Last Active

November 21st, 2024 (3 days ago)

Member Since

February 3rd, 2023

Profile Description

With over 5 years of dedicated experience in various customer service roles, including customer support, technical support, and back-office support, I have honed my skills in delivering exceptional service and ensuring customer satisfaction across diverse lines of business.

During my journey, I had the opportunity to venture into B2B sales, where I successfully managed pipelines, handled appointment setting, and skillfully facilitated product presentations. This experience allowed me to foster strong relationships with clients and partners, contributing to the growth and success of the businesses I supported.

Recognizing my commitment to excellence and an innate passion for improvement, I was promoted to the role of a Quality Analyst. In this capacity, I had the privilege of conducting work evaluations, utilizing data analytics to identify key insights, and implementing strategies for enhancing overall team performance. My focus on people improvement led to a more efficient and engaged workforce, resulting in improved service quality and higher customer satisfaction rates.

Furthermore, my professional journey has seen me embrace the realm of digital marketing and design. As a Social Media Associate, I utilized my creativity and understanding of various platforms to engage audiences and build brand presence effectively. In addition, my skills in graphic design allowed me to create visually appealing content that captured attention and conveyed messages with impact.

My diverse background in customer service, B2B sales, quality analysis, and digital marketing has instilled in me a unique blend of interpersonal, analytical, and creative skills. I thrive in dynamic environments, where I can leverage my expertise to overcome challenges, drive innovation, and foster positive relationships.