General Virtual Assistant/Executive Assistant/Bookkeeper

Overview

Looking for full-time work (8 hours/day)

at $7.00/hour ($1,232.00/month)

Bachelors degree

Last Active

December 26th, 2024 (yesterday)

Member Since

September 16th, 2022

Profile Description

Customer-centered, detail-oriented, and organized Virtual Assistant with 11 years of experience in customer service, financial management and various administrative tasks including Supervisory duties. Interested in providing quality service and establishing smooth organizational work in client's company.

Administrative Assistant
Ensures that the agency information database, general records, and communications are secured and properly filed daily;
Addresses inbound communications of customers, directors, and officials while maintaining conciseness and confidentiality daily;
Conveys outbound communications to intended parties ensuring that they receive them on time;
Ensures that records and supported documents are properly filed, maintained and secured daily;
Coordinates and communicates meetings with concerned offices and individuals weekly.

Acting Financial Officer/ Collecting Officer
Prepares daily Cash Reports generated from passport applications ;
Prepares weekly Bank Reconciliation, ensuring that bank and book accounts are accounted for;
Prepares monthly Financial Reports being submitted to the Head Office;
Daily accounting of the books of accounts ensuring that all records and documents are intact and accounted for;
Daily reviewing of Disbursement vouchers ensuring that all supporting documents are provided to be submitted to the Commission of Audit;
Daily conducting on-the-spot cash count and review of accountability reports of employees to ensure that all cash is accounted for;
Daily ensuring that Cash Controls are being observed and that all Cash inflows are properly documented;
Daily ensuring that all employees adhere to the rules and regulations set by the Department regarding financial matters;
Daily analyzing accountability reports to ensure that employees are following the standard rules of finance;
Daily monitoring of budget ensuring that funds are properly allocated to designated expenses;
Weekly monitoring of inbound finance-related communications such as fund suspension notices and disallowances.

Customer Service
Daily providing customer assistance regarding consular-related services such as front- end passport processing, authentication, Assistance-to-Nationals (ATN), civil registration, and general information on consular matters;
Daily providing customer assistance on passport applications such as encoding, processing, and releasing;
Daily addressing customer inquiries and providing assistance by directing them to the concerned individual or office;
Daily addressing customer concerns on administrative, personal, or consular matters by drafting and composing correspondence letters.

Executive Assistant
Daily preparation of bills payment to ensure that payments are up-to-date and to avoid penalties;
Daily processing and preparation of Condo titles to be issued to owners;
Weekly procurement of construction materials and ensuring that orders will arrive on time to be used in projects;
Monthly drafting and publishing of newspaper advertisements and project brochures;
Monthly preparation of Salaries and Wages and ensure that employees are paid on time;
Monthly ensuring that mandatory contributions and taxes are filed and updated;
Conducting applicant interviews for company job openings and ensuring that applicants are a great match for the job.

Assistant Supervisor / Customer Service Representative
Daily assisting supervisor in office work and store management
Daily training of newly hired employees to ensure that they adhere to company rules and standard procedures
Daily addressing customer complaints and providing solutions
Daily addressing of incoming calls to provide assistance and answers to queries of customers
Daily monitoring and checking of Store Sales
Daily monitoring of store transmittals and cashier reports ensuring completeness and accuracy
Daily advertising of existing and new products for sale to increase company sales and meet monthly targets.

Sales ang Marketing Agent
Daily lead cold calling for potential customers or prospects in need of website upgrading, magazine subscription or health insurances.