Dedicated and detail-oriented professional with extensive experience in administrative assistance, customer service, and diverse industries such as logistics, insurance, retail, and call center operations. Transitioned from a call center agent role to a virtual assistant, supporting clients in the USA and UK with exceptional service and administrative expertise.
Demonstrated ability to deliver outstanding customer support, emphasizing high-quality service, active listening, and creative problem-solving. Adept at fostering customer loyalty through personalized and efficient solutions tailored to individual needs.
Highly skilled in multitasking, meeting tight deadlines, and managing multiple priorities with precision. Possesses strong research abilities and excellent English communication skills, ensuring seamless and professional interactions with clients and colleagues.
A collaborative team player committed to building strong relationships to achieve shared goals efficiently. Passionate about maintaining a positive attitude and continuously driving workflow improvements through innovative ideas. Dedicated to fostering excellence and making meaningful contributions to the success of any team or organization.
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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