Virtual Assistant

Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Bachelors degree

Last Active

February 19th, 2025 (3 days ago)

Member Since

April 19th, 2022

Profile Description

Administrative Assistant (3 years)
During my 3 years as an Administrative Assistant, I provided comprehensive support across various departments, including real estate, maintenance, and customer service. I efficiently handled outbound calls for order placing, customer service, and lead generation, demonstrating strong communication and problem-solving skills. I proactively managed social media accounts and created engaging content to enhance online presence. Furthermore, I demonstrated strong organizational skills by preparing accurate reports, tracking data, and managing work orders. I effectively resolved customer inquiries and complaints, ensuring customer satisfaction, and successfully coordinated appointments with technicians to address maintenance needs.

Maintenance Coordinator (3 years)
As a Maintenance Coordinator for 3 years, I demonstrated exceptional leadership in coordinating maintenance activities and resolving tenant issues promptly. I effectively managed work orders, maintained strong vendor relationships, and efficiently replaced appliances. I utilized property management software to streamline operations and improve efficiency, ensuring timely resolution of maintenance concerns and maintaining a positive tenant experience.

Order Placer 
(2 years and 5 months)During my 2 years and 5 months as an Order Placer, I gained valuable experience and skills in accurately and efficiently receiving and processing customer orders. I precisely entered and updated customer information and order details into the system, including critical data such as allergies, ensuring accuracy and attention to detail in every transaction.

Customer Service Representative (nearly 2 years)
As a Customer Service Representative for nearly 2 years, I gained valuable experience and skills in resolving customer inquiries and complaints related to orders, payments, and services. I processed customer transactions, including adjustments, credits, and returns. Throughout my tenure, I consistently provided excellent customer service through email, chat, and phone interactions.

Market Research Interviewer (6 months)
During my 6 months as a Market Research Interviewer, I conducted outbound calls to administer surveys and collect data, following a script-driven call flow to ensure consistency and clarity. I effectively engaged respondents, encouraging participation in the survey. I utilized strong communication and active listening skills to manage varying responses while ensuring the accuracy and quality of the collected data.

I am a dedicated professional with extensive experience in customer service, virtual assistance, and property management. I am a detail-oriented and systematic individual who thrives in predictable work environments, while also being a risk-taker who is always seeking new challenges and opportunities. I am a strong team player who values open communication and collaboration. My primary objective is to provide excellent and accurate service to clients while leveraging my knowledge and experience to contribute to the success of the company.