Graphic Designer/Virtual Assistant/SMM

Overview

Looking for full-time work (8 hours/day)

at $6.82/hour ($1,200.00/month)

Associates degree

Last Active

March 6th, 2025 (today)

Member Since

April 15th, 2022

Profile Description

General Virtual Assistant | Chat Support
May 2023 - December 2024

Assisted agents with inquiries regarding clients' insurance eligibility, ensuring
accurate and timely responses.
Verified insurance eligibility and maintain accurate client information and
medical records.
Provided excellent customer service to enhance client satisfaction and retention.
Handled customer concerns efficiently, addressing needs and resolving issues
promptly.
Managed and responded to emails, phone calls, and other communications
professionally.
Performed data entry and maintained organized records to support efficient reporting and accessibility.

Graphic Designer
March 2022 - Present

Designed high-quality graphics for print, digital, and social media, enhancing
brand identity.
Creat t-shirt and jersey mock-ups for accurate product visualization.
Edited short-form videos for TikTok, YouTube, and Instagram to boost engagement.
Designed eye-catching YouTube thumbnails to improve click-through rates.

Sales Development Representative
September 2022 – April 2023

Verified patient insurance details using Pverify for seamless service delivery.
Assessed patient needs for Durable Medical Equipment and recommended suitable
solutions. 
Conducted customer research to provide personalized service.
Upsold products and services to enhance customer experience and increase sales.


Logistics & Operations Associate
March 2022 – September 2022

Inspected and documented incoming shipments to maintain inventory accuracy.
Communicate with customers regarding package details, delivery, and pickup schedules.
Monitored rider deliveries to ensure timely and efficient service.
Maintained accurate records of daily deliveries, minimizing transaction delays and
losses.