A well-rounded and responsible Customer Service Representative and Virtual Admin Assistant with more than 4 years of experience. I have been working on different types of accounts in the BPO and Freelancing industry namely Telecommunications, Samsung Home Appliance, Handy Manpower Services, E-Commerce, Medicare Corporation, and Program Provider INC. I have obtained my expertise in customer service handling, billing and disputes, finance, customer complaints, problem-solving, order processing, technical support and administrative management. I am adaptive to change and resourceful, with my great communication skills, I would work to provide excellent customer experience and perform organizational tasks and duties. My passion and dedication to working efficiently in any field have been recognized as top of my team. I aim to provide exceptional customer service and understand customer needs and satisfaction. I am seeking a permanent opportunity to utilize my passion for providing excellent customer service. My motivation and dedication to providing excellent customer service will assure efficient and productive performance that adds value to the team as a whole. I believe in the power of adaptability and continuous learning to have a career growth with work and life balance, to learn new ideas and put them into practice for the company's development
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