• Over the past 9 years, I have gained extensive experience working in both accounting and collections role. As an external and junior auditor at an accounting firm, I conducted financial statement audits, reviewed internal controls, and provided recommendations to clients for improving their financial processes. Additionally, I worked as an accountant, preparing financial statements, reconciling accounts, and managing accounts payable and receivable. In my collections role, I worked for 5 years as a collections specialist in the credit card industry, where I was responsible for contacting past due customers and negotiating payment plans and settlements. I developed and implemented effective collection strategies to prioritize accounts and reduce aging of accounts receivable, while ensuring compliance with federal and state laws and company policies. I also received recognition for my research skills and my ability to locate the best phone numbers and contact information for delinquent customers.
• Through my 9 years of experience working in both accounting and collections roles, I have acquired a diverse set of skills, including:
1. Financial analysis
2. Attention to detail
3. Communication
4. Research skills
5. Organization and time management
6. Compliance knowledge
7. Negotiation skills
• Overall, my experience in both accounting and collections has provided me with a strong foundation of financial knowledge, analytical skills, and communication abilities.
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