Hello, I'm Neth, an accomplished professional with a wealth of experience in executive administration and e-commerce support roles. Over the past eight years, I've excelled in managing administrative tasks, payroll operations, and procurement processes with precision and efficiency. Transitioning seamlessly into the realm of e-commerce, I've become adept at optimizing Shopify platforms, providing top-notch customer service, and managing inventory with meticulous attention to detail.
Skills:
• Proficient in providing chat and
• Experienced in onboarding and training new virtual assistants for seamless integration.
• Responsible for managing online orders, processing, and fulfillment accurately and efficiently.
• Proficient in encoding, consolidating, and maintaining accurate financial documentation.
• Dedicated to handling customer feedback and inquiries promptly and professionally.
• Capable of monitoring and tracking shipments to ensure timely delivery and address any issues.
• Experienced in forecasting, planning, and managing inventory to meet customer demand.
• Skilled in product listing management, capable of adding up to 100 items with precision and efficiency.
Experience Highlights:
• Executive Assistant: Managed administrative tasks, payroll operations, and procurement processes efficiently and accurately. Maintained compliance with privacy laws, handled travel arrangements, and acted as the primary point of contact for department communications.
• Department Controller: Managed payroll processing for 165 to 365 employees, maintained work shift schedules, and ensured compliance with company policies and protocols. Addressed employee issues and concerns regarding payroll, benefits, and logistics.
• E-commerce Specialist Virtual Assistant: Specialized in Shopify platform optimization, customer service support, and inventory management. Proficient in onboarding and training new virtual assistants, ensuring adherence to company protocols and standards.
With a passion for excellence and a commitment to delivering exceptional results, I thrive in fast-paced environments where attention to detail and effective communication are paramount. I approach every task with dedication and a willingness to learn, making me a valuable asset to any team or project.
To learn more about me and how I can contribute to your team, please feel free to schedule an appointment using the contact details below:
Experience: 5 - 10 years
As an Executive Assistant with eight years of corporate experience, I have ensured smooth operations and efficient management. My key responsibilities include compliance with privacy laws, travel arrangements, department communications, scheduling, and managing events and projects. I have facilitated employee feedback sessions, reported to executives, and tracked departmental costs and productivity. As a Department Controller, I oversaw payroll for numerous employees, maintained schedules, ensured tax compliance, and addressed payroll and benefits concerns. I also managed inventory, shipments, and resolved logistics issues. My focus on efficiency, accuracy, and communication has significantly contributed to organizational success.
Experience: 1 - 2 years
With 1 and a half years of experience as a Social Media Manager and Project Manager, I have effectively driven engagement, enhanced brand visibility, and ensured smooth operations by leading a team of 20 managers overseeing 80 Instagram accounts. I monitored performance, addressed concerns, and maintained a positive work environment. I managed data entry, and administrative tasks, and generated performance reports to support informed decision-making. As a Social Media Manager, I planned and executed daily posting schedules, produced and edited high-quality videos, and implemented engagement strategies. Collaborating with cross-functional teams, I aligned social media efforts with business goals, staying updated with industry trends to maintain a competitive edge. I also fostered influencer partnerships to amplify brand presence and drive user engagement.
Experience: 6 months - 1 year
As a Shopify Specialist with over six months of experience, I understand the platform's functionalities and tools. I optimize online stores, enhance user experience, and drive sales. Proficient in product listing, inventory management, theme customization, and app integration, I ensure high performance and functionality. I troubleshoot issues, implement best practices, and stay updated on e-commerce trends.
“I can find little blocks of time to focus so we can scale this business.”
Clearman Lawyers
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