Virtual Assistant

Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Associates degree

Last Active

November 25th, 2024 (yesterday)

Member Since

January 9th, 2022

Profile Description

Hi! I am Upgrade to see actual info Upgrade to see actual info Upgrade to see actual info, 45 years old from the Philippines. I am currently working as a call center agent for 8 years and 3 months. I am trained and knowledgeable in handling incoming calls for customers based in the United States who are asking assistance about their phones and devices. Well trained in troubleshooting devices, porting in and porting out phone numbers and ensure that a real time resolution will be provided.  I am knowledgeable in using Amazon Appstream tools and billing tools of 3 service providers in the US such as Verizon, ATT and T-Mobile.  Dealing and talking with different carriers in the US. Shows eagerness to assist and shows professionalism in every calls I have. I am patient and willing to listen and accept suggestions and new knowledge to improve my skills.  I am a dedicated mother and wife who aims to secure a better future for my children and family. I have been also a secretary and project coordinator of an NGO who provides services and assistance to persons with disabilities.  With this I am trained in talking and dealing with clients and sponsors who wants to extend help and give jobs to pwds. I can manage people with proper coordination in every special projects I handled from paper works, attending meetings and Also I worked before as a cashier and pharmacy assistant and have knowledge when it comes to prescription of medicines.  May this merit your kind approval. I am most willing for an interview at your convenient time to know me more and to showcase my skills that I believe could be a great help to your esteemed company.  Thank you so much and  may the good Lord bless us all!