Virtual Assistant / Customer Support

Overview

Looking for part-time work (4 hours/day)

at $5.80/hour ($510.40/month)

Bachelors degree

Last Active

November 26th, 2024 (2 days ago)

Member Since

January 2nd, 2022

Profile Description

Hi, I’m Upgrade to see actual info. A former BPO Customer Service Representative, where I managed a diverse range of customer inquiries and provided effective solutions. My experience has honed my skills in handling complex issues, delivering exceptional service, and maintaining detailed records.

When I transitioned to a support role,  I was responsible for overseeing daily operations, which included managing complex schedules, coordinating team activities, and handling high-volume email communication. I developed expertise in organizing and prioritizing tasks, maintaining detailed records, and ensuring seamless administrative processes. This experience has equipped me with strong skills in calendar management, effective communication, and administrative support.

With my background, I can contribute to your business by enhancing customer service through effective issue resolution, optimizing daily operations with expert schedule management and team coordination, and providing reliable administrative support through precise calendar management and communication.