Virtual Assistant/Customer Service/Fraud and dispute analyst

Overview

Looking for full-time work (8 hours/day)

at $7.00/hour ($1,232.00/month)

Bachelors degree

Last Active

February 28th, 2025 (yesterday)

Member Since

December 1st, 2021

Profile Description

Virtual Assistant:
* Email Management
* Content Creation
* lead generation
*appointment setter
* Order Management

Fraud and dispute analyst
* Alleviate or solve the problem by investigating thoroughly the reported fraud and dispute claims.
* Helps resolves complaints or appeals related to billing, damaged merchandise, credit issues or unsatisfactory products and services.
* I also responded to email and enquiries related to disputes or other customer issues.

Customer Service Representative
* Receives and responds to customers’ inquiries through call, chat, and email.
* Assist customers in the US, Australia, and Canada.
* Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
* Recommend products or services to customers by analyzing customer needs.