Current Employment Status:
Hired Full Time on Aug 9, 2021
I am an experienced, dedicated, and rockstar CUSTOMER SUPPORT, SALES, and RETENTION SPECIALIST. I have been in the BPO industry for 6 years. I'm one of the professional LEVEL 2 SUPPORT of JUNIOR TEAMS, handling supervisory and escalation calls.
I am a PROFICIENT, self-motivated Virtual Assistant. I have an in-depth internship training in Amazon Seller Virtual Assistant (ASVA) Masterclass with a 7-digit figure Amazon Queen of the Philippines; Mrs. Lish Aquino. This is a complete hands-on Amazon Virtual Assistant training from product research to inventory management to sponsored ads given by certified and experienced Amazon Sellers.
I'm a hardworking and driven individual. I thrive in a goal-oriented environment where I can consistently challenge myself, personally and professionally. I am always looking for an opportunity to do better and grow. These characteristics have helped me achieve success in my career and were able to earn the "ALL-STAR" award.
AREAS OF PROFICIENCY
-----------------------------------
-?E-commerce Virtual Assistant (PRODUCT RESEARCH, PRODUCT SOURCING, LISTING CREATION, OPTIMIZATION, PP, INVENTORY MANAGEMENT, AND OTHER A-Z TASK)
-?Customer Service (CUSTOMER SUPPORT, PROCESSING ORDERS,
SALES AND RETENTION SPECIALIST,
-?Data Entry
-?Data Management
-?Lead Generation
-?Admin Support/Virtual Assistant
-?Online Research
-? 40 WPM with 98?curacy
-?Social Media Manager
Applications and Tools, websites I use:
-?Google Sheets
-?Google Docs
-?Microsoft Excel
-?Microsoft Word
-?(Sample of
-?(Sample of CRMs) VoIP/Softphone - Avaya
-?(Sample of Graphic designing tool) Canva, Paint
-?(Sample of E-commerce website ) Amazon, eBay, Alibaba, Ali Express, HELIUM 10
-?(Sample of Social media sites
I would love to connect with you and see how we can work to further grow your E-commerce business.
Do reach out and let me know when's the best time for you to have a quick call.
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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