General Virtual Assistant | HIPAA Certified 

Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Associates degree

Last Active

March 4th, 2025 (today)

Member Since

March 2nd, 2021

Profile Description

* Service coordinator for 2 years in a local Computer Hardware and Software company.
* Assigned to be a point of contact for Service Partners for IBM, Lenovo, HP, Acer, Brother, Ansi and Sweda Brand and Software Company.
* Customer Service Representative for 9 years that supports AT&T USA, LG Electronics USA, Western Union USA, Comcast Xfinity USA, Telstra Australia and DISH TV Service USA.
* Well spoken and easy to talk to,
often able to strike up conversation with the customers or client and improve their Customer care experience.
* Was able to meet Service Level Agreement for every client.
* Awarded for Complete attendance, Top Agent for Customer Handling Experience (CSAT and Average Handling Time) and Tuned In To You.
* Presently part of Global Expert / Training Department, used to train New Hires for Dish TV service to accommodate customers inquiries and technical issues.