EXPERIENCED BOOKKEEPER PROFICIENT IN QUICKBOOKS ONLINE + PAYROLL AND XERO
Financial data entry and reconciliation
Expense tracking and report generation
Invoicing and accounts receivable management
Payroll processing and payroll tax filings
Budgeting and financial statement preparation
SKILLED VIRTUAL ASSISTANT WITH A STRONG BACKGROUND IN ADMINISTRATIVE TASK
Calendar scheduling and appointment setting
Data entry and database management
Travel arrangements and itinerary preparation
Research and report compilation
KNOWLEDGEABLE IN TECHNICAL SUPPORT REPRESENTATIVE (TSR) AND CUSTOMER SERVICE REPRESENTATIVE (CSR) ROLES
Troubleshooting technical issues and providing solutions
Assisting customers with product inquiries and support
Ensuring customer satisfaction through effective communication
Documenting and tracking customer interactions accurately
Resolving complaints and escalating issues when necessary
PROFICIENT IN SOCIAL MEDIA MANAGEMENT (SMM) FOR EFFECTIVE ONLINE PRESENCE
Creating engaging social media content strategies
Managing social media accounts and profiles
Analyzing social media performance metrics
Engaging with followers and responding promptly
Implementing social media advertising campaigns
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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