2010 – 2011: Customer Service Representative at AT&T Telecommunication Company
Job Descriptions:
- Response to telephone inquiries about the company’s products and/or services following the standard scripts and procedures.
- Investigates customers’ complaints and resolve the problems.
- Documents details of conversations and actions taken.
2012 – 2015: Web Designer, Link Builder, and Google+ Local, SEO Strategist
Job Descriptions:
- Test websites across browsers, operating systems, and devices
- Maintain, configure, and troubleshoot servers
- Ensure site security by setting up firewalls and login pages
- Optimize loading speeds and capacity
- Building backlinks using different techniques of both on-page and off-page SEO.
- Utilize tools and software to boost page rank.
- Submits citations to Google+ Local and to local directories.
2015 – 2018: Amazon Project Manager and Social Media Manager
Job Descriptions:
- Supervising staff, organizing and monitoring work process.
- Training employees, and developing personal growth opportunities.
- Completes operations by developing schedules, assigning and monitoring work, and gathering resources.
- Deliberate planning and goal setting
- Development of brand awareness and online reputation
- Content management and Ads management
- SEO (search engine optimization) and generation of inbound traffic
- Cultivation of leads and sales
2018 – 2021: Webmaster and Social Media Specialist
Job Descriptions:
- Build functional and easy-to-use websites
- Maintain websites and servers to meet user needs
- Manages web pages, sites, and applications
- Measuring webpage speed and monitoring a website’s uptime
- Domain Registration
- Update website content and review SEO
- Build and execute social media strategy through competitive research and platform determination
- Generate, edit, publish, and share daily content
- Create editorial calendars and syndication schedules
- Responsible for the technical and functional aspects of the website
- Optimized the website for search engines to improve its visibility and ranking
- Managed Google My Business listing
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 5 - 10 years
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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