Over the course of ten years, I have honed my expertise as a dedicated call center agent, mastering the art of customer interactions, problem-solving, and efficient handling of inquiries. My experience has equipped me with exceptional communication skills, empathy, and the ability to adapt to various situations while consistently ensuring customer satisfaction.
In the past six months, I've extended my skill set to excel as a virtual assistant and bookkeeper. As a virtual assistant, I've demonstrated strong organizational skills, and tasks with a keen eye for detail. Additionally, my transition into the role of a bookkeeper has highlighted my proficiency in maintaining accurate financial records, reconciling accounts, and ensuring compliance with financial regulations.
My diverse background showcases my adaptability, quick learning, and commitment to delivering high-quality results. I am adept at juggling multiple responsibilities, maintaining a proactive approach, and utilizing technology to enhance productivity. With a decade of call center experience and recent accomplishments as a virtual assistant and bookkeeper, I am well-prepared to contribute effectively and efficiently to a dynamic work environment.
Experience: Less than 6 months
Recording company's daily financial transaction, reconciliation, balancing company's income and expense
Experience: 6 months - 1 year
Experience: Less than 6 months
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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