General Virtual Assistant | Social Media Manager

In my role as a Data Entry Specialist, I accurately entered, updated, and maintained large volumes of data in company databases and spreadsheets. My responsibilities included verifying data for accuracy, identifying and correcting discrepancies, and ensuring the timely completion of data entry tasks. I consistently met deadlines while adhering to company procedures, and I utilized attention to detail to maintain the integrity of sensitive information. Additionally, I worked with various software tools to manage and organize data, contributing to the efficiency of the team's overall operations.

In my role as a customer service representative, I gave clients great support by answering their questions, taking care of their problems, and making sure they had a good experience. Taking care of phone, email, and chat correspondence, processing orders, maintaining client accounts, and resolving issues with goods or services were all part of my duties. I constantly upheld a high standard of professionalism and compassion while putting the needs of customers first. In addition, I collaborated closely with other departments to guarantee prompt resolutions and made a positive impact on service procedures by leveraging consumer insights and comments.

As a Product Researcher, I conducted in-depth market research to identify profitable products and trends, analyzing competitor offerings and consumer preferences. My role involved gathering and interpreting data from various sources to assess product viability, pricing strategies, and demand potential. I also collaborated with cross-functional teams to provide insights that helped drive business decisions and product development. By using various online tools and platforms, I successfully identified new product opportunities, ensuring the business stayed competitive in its market niche.

As an aspiring Facebook Ads Freelancer, I am learning to create and manage targeted ad campaigns on Facebook and Instagram to help businesses increase brand awareness, engagement, and sales. My experience includes setting up basic ad campaigns, researching audiences, and monitoring ad performance using Facebook Ads Manager. I am familiar with creating ad copy, selecting visuals, and optimizing ads based on performance metrics such as CTR, CPC, and ROAS. I continuously improve my skills through online courses. Aiming to become proficient in driving successful ad campaigns for clients.

As an aspiring Graphic Designer, I am developing my skills in creating visually appealing content for digital and print media. My experience includes working on beginner-level projects such as designing social media graphics, basic logos, and promotional materials using tools like Canva.

As an aspiring Video Editor, I am building foundational skills in editing video content for social media, YouTube, and other platforms. I have experience using basic editing software like Adobe Premiere Pro, Capcut Pro, and Canva to cut, trim, and enhance footage. My projects include creating simple video clips, adding transitions, sound effects, and basic color correction.