Zoho Desk Configuration

We need a freelancer to build out Zoho Desk for us and connect to our existing Zoho CRM and Books, as well as Ring Central for VoIP phone and Twilio for SMS and Whats App.

Scope of Work is provided in the Google Doc below:
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IMPORTANT NOTE: Do not respond until you have fully review the document above. When you respond, ask questions and provide a timeframe to complete the work. We will only schedule calls with freelancers who demonstrate an understanding of the SOW by asking intelligent questions first. Others who respond just asking for a call/meeting/chat will be blocked.