WFH Administrative Support

We are thrilled to announce our search for a new Administrative Support team member!

Our dynamic and rapidly expanding workplace fosters a warm and inviting atmosphere, where we believe the ideal candidate will be not only efficient and detail-oriented but also skilled in cultivating and nurturing both workplace and customer relationships.

**About Our Office:**
We are a proudly Queensland-based company specializing in providing exceptional business services tailored to assist individuals. Our team is characterized by enthusiasm, warmth, and a thoughtful approach, ensuring that we offer unwavering support to one another and to our clients. Joining such a positive and engaged group presents a wonderful opportunity for growth and fulfilment.

As an essential front-of-house role, the Administrative Support position will manage various communication channels, including phone, chat, and email, to ensure a seamless and efficient flow of information.

**Responsibilities:**
- Managing inbound and outbound calls
- Handling digital mailing and filing
- Coordinating chat and email correspondence
- Assisting other departments as needed
- Performing general office administrative tasks

**Qualifications:**
- Excellent communication skills, encompassing both clear written and verbal abilities.
- Strong customer service orientation.
- Previous experience in an administrative or receptionist role.
- Meticulous attention to detail.
- Exceptional organizational skills for managing tasks, schedules, and information.
- Capability to prioritize, multitask, and adapt under pressure.
- Familiarity with digital tools and CRM systems.
- An independent and reliable work ethic, coupled with a quick capacity to learn new skills.
- Candidates should not be currently employed elsewhere.

**Requirements:**
1. Owns a laptop in superb working condition (minimum Intel Core i5 or AMD Ryzen 5, with 16GB RAM; Mac devices are not suitable) equipped with MS Office.
2. A noise-cancelling headset for clear communication.
3. A quiet, dedicated workspace.
4. Reliable wired internet connection (minimum 30 Mbps).
5. Back up internet and power sources.

**Work Hours and Benefits:**
- This is a permanent day shift position.
- Full-time commitment (37.5 hours per week) to maintain a reliable workflow.
- Fixed working hours from 9 AM to 5 PM (QLD Time Zone), Monday to Friday.
- Enjoy the consistency of workloads and the security of your job.
- Work-from-home arrangements eliminate the stress of commuting, regardless of traffic, rain, or other weather conditions, while also reducing expenses.
- Collaborate seamlessly across locations, enjoying greater independence in your work environment.
- Generous annual and personal paid leave options.
- Work alongside a dedicated team that values mutual respect, collaboration, open communication, and effective coordination.

**Salary:**
- Competitive hourly rate of AUD $4.00, paid bi-weekly via wire transfer.
- Additional compensation for work performed outside standard hours, with management approval.

Join our remarkable organization, where a friendly, supportive, and inclusive culture thrives. This opportunity offers a chance to develop your skills while enjoying the ease of remote work, free from the hassles of daily commuting.

**Please be advised that we will only contact shortlisted candidates for further discussions.**

If you are excited about this opportunity, we encourage you to APPLY today by sending your CV, voice recording, and Skype ID! We look forward to hearing from you!