Virtual Receptionist for California Medical Spa (Square, Google Docs, Canva & Med Spa Knowledge Preferred)

We are looking for a highly organized, client-focused Virtual Receptionist to support our California-based medical spa. The ideal candidate must have Square experience for scheduling and transactions, be proficient in Google Docs and Canva, and possess knowledge of med spa treatments such as microneedling, numbing cream, IV infusion, CO2 laser, facials, and post-care protocols.

Responsibilities:
Client Relations & Scheduling:
Answer phone calls, emails, and messages professionally and efficiently

Schedule, modify, and confirm appointments via Square

Educate clients on services, pricing, pre-care, and post-care instructions

Follow up with clients for appointment reminders, post-treatment check-ins, and rebooking opportunities

Assist in nurturing leads and client retention with personalized follow-ups and promotions

Administrative & Data Entry:
Process invoices, payments, and refunds using Square

Organize and update Google Docs, spreadsheets, and client records

Assist with data entry, inventory tracking, and maintaining client history

Marketing & Social Media Support:
Create simple graphics, flyers, and promotional materials using Canva

Support aestheticians with online content ideas and engagement

Assist in client outreach via newsletters, promotions, and automated follow-ups

Med Spa Knowledge (Preferred):
Familiarity with treatments like microneedling, numbing cream, IV infusion, CO2 laser, facials, Hydrafacials, and post-care protocols

Ability to answer basic treatment-related questions and educate clients on proper care

Work closely with aestheticians to streamline bookings and ensure clients are properly prepared for treatments

Qualifications:
Previous experience as a receptionist, virtual assistant, or client support specialist (preferably in a medical spa, beauty, or wellness industry)

Proficiency in Square (appointments & transactions), Google Docs, and Canva

Bonus: Knowledge of med spa services and post-care support

Strong organizational and multitasking skills

Excellent written and verbal communication skills

Ability to nurture client relationships and assist in retention efforts

Tech-savvy and proactive in problem-solving

Availability during Pacific Time business hours

Job Details:
Position: Virtual Receptionist (Remote)

Location: Must be familiar with California-based med spa client expectations (remote candidates welcome)

Hours: Part-time or full-time (flexible scheduling available)

Compensation: Competitive hourly rate based on experience

How to Apply:
Please submit your resume and a brief cover letter explaining your experience with Square, Google Docs, Canva, and med spa services, along with how you excel at client engagement. leave your contact.