Part Time
7.50 - 8.00 per hour USD
15
Dec 8, 2024
We are looking for a Virtual Property Management assistant to join our team!
In this role, you'll help keep our tenants happy by managing their messages and maintenance requests primarily using AppFolio property management software,
Main Tasks:
* Answer tenant maintenance requests through AppFolio quickly and professionally
* Check and reply to tenant
* Get back to tenants quickly with clear, helpful answers
* Keep tenants updated about maintenance work and schedules
* Deliver daily summaries to management noting communications that require management follow up
Using AppFolio Software:
* Record and track maintenance requests
* Keep detailed notes about follow-ups to make sure problems get fixed
* Add notes to tenant files
* Create reports about common tenant issues and maintenance patterns
* Work with our property team to schedule maintenance and talk to vendors
* Tell the right tea