Virtual Operations Assistant (Shopify, Social Media, ecommerce)

We are looking for a fast, efficient, and detail-oriented Virtual Assistant to support a growing women's retail ecommerce brand. This role requires someone who is highly dependable, organized, fluent or native in English, and comfortable working independently.

Key Responsibilities:
Respond promptly to customer inquiries via email with professional and clear communication

Manage day-to-day operations of a Shopify store (product uploads, order tracking, updates, etc.)

Schedule content across social media platforms using scheduling tools

Create basic social media content (graphics, captions, etc.) — a plus, not required

Join brief check-ins 1–2x per day for updates (generally during daytime hours, US CT)

Troubleshoot and resolve issues independently

**Prompt communication with supervisor** - MUST HAVE

Manage all work quickly, efficiently, and accurately - important

Requirements:
**Fluent or native English speaker with strong written communication** - MUST HAVE

Proven experience with Shopify, Instagram, customer service - MUST HAVE

Able to respond to customer emails/inquiries ASAP throughout working hours

Extremely organized, able to maintain a schedule and a calendar to remind team to be on track

Knowledge of social media scheduling tools

Must be fast, efficient, and capable of meeting deadlines

Reliable internet connection, working phone, and computer - see below

Able to work independently and proactively solve problems

30 hours per week — flexible hours, but must be available for brief touch-base check-ins during the day (US CT time)

Hiring Process:
->Submit resume
->Interview
->Brief take-home assignment
->Final interview
->Begin work

Compensation Details:

300USD/month, base salary, non-negotiable.
+Bonus available for meeting monthly sales goals or certain metrics

Paid weekly on Sundays via Paypal.

To apply, submit your resume and relevant work samples (i.e. social media work). Eligible candidates will receive a link to schedule a meeting. In your initial message, please indicate what technology you own (i.e. Android, iPhone, PC, Macbook, etc). The hiring process moves fast, and eligible candidates will be sent a link to interview shortly. Resumes are reviewed on a rolling basis. The position is set to start within a month, date TBD.

THIS LISTING WILL REMAIN OPEN UNTIL THE RIGHT CANDIDATE IS HIRED.