Virtual Assistant - Web Development Account Manager

Location: Remote
Salary: $800 / month (SGD)
Hours: Monday–Friday, 9-6 (but we expect work on weekends and after 9-6 regularly)

About the Role:
We’re looking for a highly organized, detail-oriented Web Development Account Manager to handle client communication and project coordination.

You don’t need to know WordPress or coding, but you must be great at handling clients, taking notes fast, and making sure projects run smoothly.

Your job is to be the bridge between our clients and our web development team—keeping everything on track, solving problems, and ensuring clients are happy.

Responsibilities:
- Client Communication - Be the main point of contact for web dev clients (WhatsApp, Zoom, email).
- Project Coordination - Manage website projects from start to finish, ensuring smooth execution.
- Take Fast & Accurate Notes - Document client requests, feedback, and follow-ups clearly with 70 WPM typing speed.
Web Design Guidance - Provide clients with web design ideas (you don’t need to build, just suggest).
Team Management - Work with our offshore developers and project managers to ensure timely and high-quality delivery.
Problem Solving - If a project gets delayed or a client has concerns, find solutions fast.

You’re a Great Fit If You:
- Have experience as a Virtual Assistant, Project Manager, or Account Manager.
- Can take notes & summarize key points FAST in client meetings.
- Are organized, reliable, and detail-oriented—nothing slips through the cracks.
- Can suggest web design ideas (even if you don’t code, you should know what looks good).
- Are fluent in English (written & spoken)—you’ll talk to clients daily.
- Have basic experience with project management tools (Notion, Google Docs, etc.).
- Are proactive—if something goes wrong, you take action instead of waiting for instructions.
- Reply fast with 5 mins on whatsapp and email.