Virtual Assistant - Social Media Manager with Ecommerce (Shopify Experienced)

We are seeking a proactive and detail-oriented Virtual Assistant (VA) with expertise in Social Media Management (SMM) and Ecommerce operations. The ideal candidate will have hands-on experience managing Shopify stores and implementing effective social media strategies to enhance online presence, drive customer engagement, and boost sales.

To apply: Please fill out the form here: https://forms.monday.com/forms/8640d3b0d68165fa99a0071933bb07b2?r=use1

Key Responsibilities:

Social Media Management (SMM):
*Create, schedule, and manage engaging content across various platforms (Facebook, Instagram, TikTok, Twitter, etc.).
*Develop and execute social media marketing strategies to increase brand visibility and audience engagement.
*Monitor and respond to comments, messages, and reviews promptly to maintain a positive online reputation.
*Analyze social media performance metrics and prepare monthly reports with insights and recommendations.

Shopify Ecommerce Operations:
*Manage Shopify storefront, including product listings, pricing, descriptions, and inventory updates.
*Optimize product pages for SEO and user experience to drive traffic and conversions.
*Process orders, handle returns/refunds, and resolve customer inquiries via email or chat.
*Collaborate on marketing campaigns and promotions, including creating discount codes or sales events.

Content Creation & Graphic Design:
*Design eye-catching graphics, banners, and promotional materials using tools like Canva or Adobe Creative Suite.
*Create product images and descriptions that align with brand identity and attract potential buyers.

Administrative Support:
*Manage email correspondence and calendars.
*Conduct market research on competitors and industry trends.
*Prepare reports and presentations as needed.

Analytics and Reporting:
*Use tools like Google Analytics, Shopify Insights, and social media analytics platforms to track performance.
*Recommend data-driven strategies to improve marketing campaigns and ecommerce operations.

Qualifications:

*Proven experience as a Virtual Assistant in SMM and Shopify Ecommerce.
*Strong knowledge of Shopify platform, including integrations, apps, and payment systems.
*Proficiency in social media scheduling tools
*Familiarity with SEO principles and digital marketing best practices.
*Excellent communication and organizational skills.
*Ability to work independently and manage multiple tasks effectively.
*Creative mindset with attention to detail.
*Proven experience managing and promoting beauty products.
*Basic photo/video editing skills.

Preferred Skills:
*Spanish Speaking is strongly preferred.
*Experience with email marketing platforms
*Knowledge of Facebook Ads Manager and Google Ads.
*Experience working with a Spanish client