Virtual Assistant, OTA Marketing Department

As a Virtual Assistant in the OTA Marketing Department, you will play a crucial role in supporting our OTA Specialist by performing a variety of tasks, including data input, competitor analysis, and product management. Your work will help ensure the accuracy, efficiency, and profitability of our OTA operations.

Please fill in the application form - https://forms.monday.com/forms/866c3fff2b92766fdb8e9de479f3d2e7?r=use1

Key Responsibilities:

1. Competitor Research & Analysis:

- Conduct competitor pricing analysis for our tours across multiple OTAs.
- Research competitors’ products and strategies tailored to seasonal trends or specific business needs.

2. Website Audits:

- Perform weekly audits of company websites to ensure accurate product pricing, availability, bookability, and photo quality.
- Identify and report any errors or discrepancies.

3. Product Management:

- Set up new products (options) on various OTAs and with potential new partners.
- Connect products to the booking system accordingly.
- Create and manage products in the Rezdy platform and document them in Monday.com.

4. Product Maintenance:

- Update product details such as meeting points, starting times, menus, and descriptions across all OTAs as requested.
- Communicate updates to partners as needed.`

5. Pricing & Updates:

- Implement agreed pricing updates for products across all OTAs when required.
- Review Insights sections on GetYourGuide and Viator platforms weekly to identify opportunities for improvement or necessary updates to products.

6. Collaboration & Communication:

- Collaborate with destination managers to resolve errors and enhance product offerings.
- Provide timely updates and communicate changes to partners and stakeholders.

7. Reporting/data management

8. Review management

- New product boosts

Requirements:

- Proven experience as a Virtual Assistant
- Strong organizational and time management skills.
- Attention to detail with the ability to spot errors and inconsistencies.
- Proficient in Microsoft Office Suite and/or Google Workspace.
- Excellent written and verbal English communication skills.
- Ability to work independently and meet deadlines.
- A good work-from-home setup is essential, including a second screen monitor.

Preferable:

- Familiarity with OTA platforms such as GetYourGuide, Viator, or similar systems
- Experience with booking systems (e.g., Rezdy) and task management tools (e.g., Monday.com)

About Us:

Carpe Diem Tours is a leading provider of high-quality, fun, unique, and interactive travel experiences. We specialize in creating unforgettable journeys for our customers, from booking to tour completion and beyond. We are looking for a dedicated Virtual Assistant to support our OTA (Online Travel Agency) Marketing Department.