Virtual Assistant

Hey there! We’re Easy A Media, an Ads, Creative & CRO eCommerce agency based in Vancouver, Canada. We're looking for a dedicated and detail-oriented Virtual Assistant to join our team. Your mission? To support our UGC team and assist other departments with essential tasks, ensuring smooth operations across the board.

Who Are We Looking For?
At Easy A Media, we thrive on growth, efficiency, and accountability. If you're highly organized, adaptable, and take pride in executing tasks with precision, you’re exactly who we need. As a Virtual Assistant, you'll play a vital role in ensuring our team operates at peak performance by handling key administrative and operational responsibilities.

Key Responsibilities
Support the UGC team and other departments with daily administrative and operational tasks.
Track & follow up on inventory, production tasks, and shipments to ensure timely execution.
Hire & onboard creators, including coordinating product shipments.
Ensure all time-sensitive tasks are completed swiftly and accurately.
Create structured, data-driven reports for the UGC Manager and Ads/Creative Team.
Manage and organize files & documentation using Google Drive, Google Sheets, and ClickUp.
Extract key data & compile reports to support informed decision-making.
Maintain transparency & clear communication with leadership and teaUpgrade to see actual infombers.
Assist in optimizing workflows & improving internal systems.

Must-Have Skills & Qualities
Strong organizational skills & attention to detail – nothing slips through the cracks.
Excellent reporting skills & accountability – ability to create clear, data-backed reports and own outcomes.
Growth mindset & adaptability – comfortable adjusting to evolving workflows and processes.
Ability to receive and implement feedback to improve performance.
Reliability & time management – executes tasks on schedule and meets deadlines consistently.
Stable internet connection for seamless daily work and team collaboration.
Flexibility to overlap at least 3-4 hours with the Manager’s work schedule to ensure smooth coordination.

Nice-to-Have
Strong communication & negotiation skills – ability to handle complex interactions professionally.
Problem-solving mindset – able to troubleshoot issues and find solutions effectively.

Qualifications
1-2 years of experience as a Virtual Assistant or in a similar administrative role.
Experience supporting UGC teams or content-related projects is preferred.
Proficiency in Google Sheets, ClickUp, and other project management tools.
Ability to create structured reports that help drive key business decisions.

Character Traits We Love
Highly detail-oriented – spots and resolves errors before they become problems.
Proactive & efficient – takes initiative and executes tasks swiftly.
Reliable & accountable – follows through on responsibilities and owns their work.
Organized & punctual – thrives on structure and keeps tasks in order.
Process-driven – excels at following and improving company procedures.
Collaborative & independent – works well in a team but can also take ownership of tasks.
Coachable & eager to grow – always looking to develop new skills and improve performance.