Virtual Assistant

Monday - Friday 9:00am-3:30pm central time (with a 30 min unpaid lunch)
About the Position: You will complete a screening process to make candidates eligible to present to families. You will go through a checklist, collect documents, make sure their references are checked, and run background checks. You will have specific benchmarks and goals to achieve and will track numbers on a weekly basis. You will also be a back-up for candidate interviewing and recruiting (cross-trained). Our goal is to build strong, personal, long-term relationships with candidates, so every interaction will be done with customer service in mind.

About Our Company: Mom’s Best Friend helps families find nannies, housekeepers, and other household staff. We make sure everyone we send to their homes is heavily screened to protect the family’s safety and well-being.

About Our Staff/Team: We are a close, positive, hard-working, and fun group of ladies who support one another. We push each other to be better at our jobs and in our lives, and we LOVE helping families and household staff (nannies, housekeepers, etc.) find a perfect match. We are looking for a team player with excellent communication skills to join our small team.

Duties:
Collect and save candidate paperwork
Complete candidate references
Complete background checks
Proofread and edit candidate profiles
Write creative introductions for each candidate to be presented to client families
Reactivate returning candidates
Participate in daily video meeting
Back-up coverage for Staffing Specialists/Recruiting
Other duties as required

Requirements
Neutral or American accent; must be able to speak and write fluent English
No degree is required, but 1+ year administrative/office experience is required
Tech-savvy - you will use multiple industry-specific platforms as well as Google Suite
Positive attitude and a team player
Organized and detail-oriented - able to stay on top of spreadsheets and checklists
Great work ethic and growth-minded
Accountable and teachable
Problem solver
Warm, friendly, and puts people at ease
Discerning - able to spot fraud/false documents (with some training)
Technical Requirements: Use of a computer, the internet, and a phone (with the ability to call the U.S. - we will provide Dialpad service)