Virtual Assistant

We have clients looking for Virtual Assistants with different expertise. Please review the qualifications below, choose the areas you are best suited for, and rate yourself accordingly.
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Calendar Coordination: Manage multiple calendars, ensure no meetings are missed, and provide timely reminders.

Email Management: Surface important emails and filter out spam, using intuition to prioritize urgent communications.
Data Management: Perform basic analytical tasks, data entry, and calculations in Excel. Organize and transfer hard documents into structured data formats.
Communication: Provide responsive support, especially for urgent matters or unexpected schedule changes.

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Manage and organize 3 calendars on a daily basis, coordinating 4-5 meetings each day.
Take on smaller tasks and research to relieve the engineer of administrative duties.
Organize and coordinate events, including a fundraiser and a rare disease event in March.
Research venues and locations that align with the event budget and requirements.
Communicate with external contacts and manage appointments for event planning.
Help manage internal organization and processes to streamline workflow.
Ensure professional and trustworthy execution of tasks without causing damage to the business or relationships.
Coordinate communication within the team and assist with onboarding new communities to the platform.
Act as a key point of contact and help organize various smaller projects.

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Client Onboarding: Assisting with onboarding new clients.
Invoice Management: Ensuring all invoices are accurate and sent monthly using Stripe.
Social Media & Marketing: Managing social media, creating content that mimics the brand's personality—warm, welcoming, and compassionate.
Desired Skills & Traits:

Good English Skills: Clear and effective communication.
Creative & Analytical: Ability to create supplementary content and analyze performance.
Brand Alignment: Maintain a consistent brand voice on social media.
Independent Worker: Able to take initiative and work with minimal supervision.
Proactive Communication: Comfortable reaching out for help when needed and self-assured in their tasks.
Flexible Work Hours: No strict requirement on work hours.
Additional Preferences:

Interest in the company and its community.
Open to receiving feedback for continuous improvement.

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Answer inbound calls from clients with a friendly and professional demeanor.
Provide detailed information about services, availability, and pricing.
Efficiently book appointments using the company’s scheduling system.
Handle client inquiries and resolve any booking issues promptly.
Maintain up-to-date knowledge of all services and promotions.
Deliver a positive customer experience that fosters client loyalty.
Collaborate with other team members to ensure seamless service delivery.

Communication Skills: Exceptional written and verbal communication abilities.
Tech-Savviness: Familiarity with digital tools, CRMs, and online platforms is essential.
Experience is a Plus: Previous experience in similar roles or with specific tools is highly valued.
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Note: We are an agency dedicated to helping our clients find great VAs that match their preferred qualifications. Thank you!