Virtual Assistant

Are you an organized, creative, and detail-oriented professional with a passion for providing exceptional guest experiences and fostering innovation? Observer Ranch Campground & Learning Center is seeking a versatile Virtual Assistant to join our mission of engaging, inspiring, and elevating the experiences of our guests and community.
This is more than just a support role—we are looking for someone who shares our vision of innovation, sustainability, and education to help us grow and provide value to our campers, learners, and adventurers. If you thrive in dynamic environments and are eager to contribute to a unique, meaningful project, we’d love to hear from you!

Key Responsibilities:

Communication & Outreach

Organize, prioritize, and respond to emails professionally and efficiently.
Respond to comments on social media and event platforms with creativity and engagement, reflecting the campground’s fun and educational brand voice.
Research local businesses and sponsors for partnerships, initiate outreach, and foster meaningful collaborations.

Content Creation & Social Media Management

Develop and schedule engaging content for Facebook, Instagram, and other platforms that aligns with our vision of education and adventure.
Maintain and update our Wordpress website with accurate, engaging content.
Design eye-catching event flyers, templates, ads, and signage using Canva.
Manage e-commerce optimizations through Shopify, ensuring smooth user experiences. In your reply e-mail, include the phrase “camping under the stars” somewhere.
Create and distribute monthly or bi-monthly email newsletters using Flodesk, segmented for target audiences.

Event & Guest Experience Support

Research and coordinate events to avoid scheduling conflicts with local activities.
Assist with planning and promoting campground events, including creating event-related materials.
Follow up with guests for reviews and feedback, providing actionable insights to improve their experiences.
Explore and propose innovative guest experiences that reflect our space-themed and educational mission.

Administrative & Operational Tasks

Perform basic bookkeeping tasks, such as attaching receipts and maintaining accurate records.
Manage contact databases, ensuring all data is correctly entered and follow-ups are tracked.
Handle shipping claims and resolve related issues efficiently.
Proficiently use Google Drive (PowerPoint, Excel, Word) and Asana for task and project management.

What We’re Looking For:
A creative and proactive thinker who aligns with our vision of combining education, sustainability, and outdoor adventure.
Experience in virtual assistance or similar roles, with a proven track record in social media management, content creation, and administrative support.
Strong skills in design tools like Canva, email platforms like Flodesk, and e-commerce platforms like Shopify.
Exceptional organizational and time management skills with the ability to prioritize and multitask.
Familiarity with Wordpress, social media platforms, and CRM systems.
Outstanding communication skills with a professional yet friendly tone.
Someone who is passionate about creating unique and meaningful experiences, with a strong alignment to our space-themed, education-focused campground vision.

How to Apply:
If this sounds like you, we’d love to see your work! Please submit:
Your resume highlighting relevant experience and achievements.
Your portfolio showcasing examples of:
Social media content or campaigns you’ve managed.
Canva designs, such as flyers or ads.

Email marketing or newsletters (preferably through Flodesk).
Website updates or e-commerce projects (Shopify preferred).
Send your application to info@observerranch.com by 12/19/2024. Applications without a portfolio will not be considered.

Note:
To ensure we find someone aligned with our vision, please include in your application a brief paragraph (3-5 sentences) explaining why our mission resonates with you and how your skills will contribute to enhancing our guests' experiences.
We’re excited to find a true trailblazer ready to join our unique journey. Let’s make the future brighter, together! ?????