Veterinary VA |US Veterinary experience PREFERRED

************************Candidates with prior U.S. veterinary experience are PREFERRED.************************

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About the Position:

We seek an experienced and detail-oriented Veterinary Patient Care Coordinator to join our dynamic team. In this role, you will be responsible for managing the care and coordination of our patients, ensuring a seamless and positive experience for both pets and their owners. Your primary focus will be overseeing patient appointments, coordinating treatments, and providing exceptional customer service in a veterinary clinic.

Key Responsibilities:

-Answer phone calls, and schedule and manage patient appointments.
-Coordinate follow-up appointments and procedures, including reminders for vaccinations and routine check-ups.
-Serve as the primary point of contact for clients, addressing inquiries, and concerns, and providing updates on their pets' care.
-Collaborate with veterinarians and veterinary technicians to develop and implement individualized care plans for patients.
-Perform general office duties, including managing phone calls, and emails, and maintaining a clean and organized workspace.
-Provide exceptional customer service to clients, creating a welcoming and supportive environment for both pets and their owners.
-Address and resolve client concerns or complaints in a professional and empathetic manner.

Requirements:

-US Veterinary Customer service is PREFERRED
-proficiency in veterinary practice management software
-Excellent Interpersonal Skills
-Strong phone etiquette
-Fluent in English
-Exceptional customer service skills
-Strong critical thinking abilities
-Professionalism
-Highly Trainable

Salary: starts at $6/hr, depending on experience and performance.

Our company offers health allowances, PTO, incentive bonuses, and annual off-site events for our remote teaUpgrade to see actual infombers.

A high level of reading comprehension is necessary!

PLEASE APPLY BY SENDING YOUR RESUME AND AN AUDIO INTRODUCTION (MAX 90 SECONDS) TO THIS EMAIL: Upgrade to see actual info