(USA) Executive Assistant/AirBNB-Apartment Complex

CLICK TO APPLY:
Upgrade to see actual info

Executive Assistant – AirBnB Real Estate & Property Management Specialist

Our client is a USA based company and has over 100+ apartment complexes, both short and long term tenancy including AirBnB and is dedicated and committed to creating a luxurious experience and exceptional customer service for their guests. Which they believe creates a positive and seamless experience, ensuring that all their needs are met and their stay is comfortable and enjoyable resulting in return business.

About the Role:
As our Executive Assistant/AirBnB Specialist, you will be a crucial part of our team, providing essential support to the principal and ensuring the smooth running of our operations. You will be a jack-of-all-trades, tackling a variety of tasks from administrative duties to property management.

Main Assignment Responsibilities Will Include (but not limited to and subject to change):

Administrative & Executive Support:
-Email Management: Manage the principal's email inbox effectively, responding promptly and professionally to client inquiries, partner communications, and internal requests.
-Diary Management: Efficiently manage the principal's calendar, prioritizing meetings, appointments, and important events.
-Travel & Accommodation: Arrange travel and accommodation for the principal, including booking flights, hotels, and transportation & personal errands like booking Drs appointments etc
-Expense Management: Process and track expenses for the principal, ensuring accurate and timely submission to the accountant.
-SOP Development & Training: Assist in the development and maintenance of standard operating procedures (SOPs) for various departments. Collaborate on creating comprehensive training manuals for all positions within the company.
-Personal Tasks: Assist the principal with personal tasks as needed, ensuring efficiency and discretion.
Property Management (70/100 Rentals):
-Short & Long-Term Rentals: Assist with the day-to-day management of both short-term and long-term rentals, ensuring a smooth and positive experience for all tenants.
-Communication: Handle tenant inquiries, resolve issues, and maintain effective communication with tenants.
-Property Maintenance: Coordinate with maintenance personnel to address any necessary repairs or maintenance issues.
Content & Research:
-Article Research: Assist with researching articles for publishing within specific niche markets (system already set up).
General Administration:
-Provide general administrative support to the principal, ensuring a well-organized and efficient work environment.

Qualifications:
-Excellent written and oral English communication skills.
-A positive and upbeat personality with a strong focus on providing excellent customer service.
-Strong organizational and time management skills, with a proven ability to prioritize tasks and meet deadlines.
-Proficiency in using computer programs, including Microsoft Office Suite (Word, Excel, Outlook), and other relevant software.
-A proactive and resourceful individual with a strong work ethic and a commitment to completing tasks efficiently.