Travel Assistant (with Galileo GDS and Crosszheck Experience)

Join Our Team as a Travel Assistant!

We are looking for a highly organized and detail-oriented Travel Assistant to support our team in delivering seamless travel experiences. If you have a strong background in travel booking, customer service, and administrative support, this is your opportunity to work in a dynamic, fast-paced environment.

As a Travel Assistant, you will be responsible for managing flight reservations, accommodation bookings, and travel-related services, ensuring efficiency and accuracy in all aspects of travel coordination.

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Key Responsibilities:
?? Utilize Galileo (Travelport) to book flights, hotels, and other travel services.
???? Assist clients with itinerary planning, fare comparisons, ticketing, and reissues.
???? Provide expert guidance on travel policies, visa requirements, and destination details.
???? Manage reservations, cancellations, refunds, and rebookings while ensuring policy compliance.
???? Respond to customer inquiries promptly and resolve travel-related issues efficiently.
???? Stay updated on airline policies, fare rules, and travel regulations to provide accurate information.
???? Work closely with suppliers, airlines, and partners to secure the best travel deals.
???? Maintain client records and ensure all travel documents are processed correctly.
???? Deliver exceptional customer service and after-sales support for a smooth travel experience.

Qualifications & Skills:
?? Proven experience as a Travel Assistant or in a similar role within the travel industry.
?? Proficiency in Galileo (Travelport) – experience with flight booking and management is essential.
?? Familiarity with Crosscheck Travel for accounting-related tasks.
?? Strong knowledge of fare calculations, ticketing, and airline reservation systems.
?? Excellent communication and customer service skills.
?? Ability to work under pressure and manage multiple bookings efficiently.
?? High attention to detail with strong problem-solving abilities.
?? Knowledge of travel policies, visa requirements, and international travel procedures.
?? Proficiency in Microsoft Office Suite (Outlook, Excel, Word, etc.).
?? A passion for travel and a commitment to delivering outstanding client experiences.

???? If you're ready to take your travel industry experience to the next level, apply today!

???? Click here to submit your application: Upgrade to see actual info=