Technical Support Agent (Email&Chat&Call)-Security Camera

About HK 24-BPO

HK 24-BPO is a growring company in customer experience management, digital engagement, and technology solutions. With over 2 years of experience, 50+ teaUpgrade to see actual infombers, we obsess about our clients by providing remarkable customer experiences for the world’s most innovative brands.

About the Job

We are currently hiring Inbound Work from Home Customer Service Representatives!

Are you a problem solver? Do you like making meaningful connections with people? Are you interested in a rewarding career working with the world’s most exciting brands from the comfort and safety of your own home?

Our Work from Home Customer Service Representatives are passionate about delighting customers by making every interaction an unforgettable experience - whether that’s through inbound calls, emails and/or chats. We want people with personality, who love making an impact with every customer interaction.

We also want people with drive and ambition - people who want a career, not just a job. Punctuality, performance and positivity will set you up for success!

Note: All applications, interviews, orientation, and training will be done virtually.

Benefits of Working as a Work from Home Customer Service Representative:
Work from home!
Flexible schedules
Competitive salary
Amazing career growth opportunities

Working as a Work from Home Customer Service Representative, You Will:
Assist all customers through inbound calls, emails, and/or chats.
Communicate a variety of information to the customer.
Be an active listener and help resolve customer inquiries.
Provide a meaningful and positive experience with every customer interaction.
Learn and retain a thorough working knowledge of all existing and new products and services.

Working as a Work from Home Customer Service Representative, You Have:

1year – 2 year of customer service experience.
6month – 1 year of phone support experience.
Great communication skills, both verbal and written.
The ability to be consistently ready to work and on time as scheduled.
Reliable internet speed and broadband connection.
A secure area in the home to work from.
The ability to work effectively in a work-at-home setting.

Availability: Full-time (some shifts may depend on availability).