Spanish Speaking CSR

Hello! Arash Law is looking for a Spanish Speaking Customer Service Representative. Would you be interested?

We offer:
-Graveyard shift (9:00 PM-5:00 AM Manila Time)
-Monday-Friday workdays
-Competitive salary
-Bi-monthly salary
-15+ company benefits, including annual raises and bonuses

We are looking for a dependable and diligent individual to join our law office as a versatile assistant. The ideal candidate will possess excellent attention to detail and discretion while working under pressure. They should be comfortable handling multiple tasks simultaneously. Above all, the candidate should treat all clients with the utmost care and concern, as if they were beloved family members.

Responsibilities:
-Answering the prospective lead using live chat software.
-Conduct initial in-take process and gather detailed information for Attorney(s)
-Ensure to submit all gathered information on the correct forms through the company website.
-Maintain accurate records of client information and data using software like Google Sheets to ensure the safety and security of sensitive data.
-Ensure the accuracy and validity of the information you provide to prospective clients.

Skills:
-Must have excellent customer service skills: a people person that is patient, likes to talk, and loves to help people!
-Must be Bilingual-Spanish and English.
-Must be proficient in Microsoft Office.
-Must be able to be online consistently.
-Must have excellent organizational and time management skills.
-Must have analytical abilities and aptitude in problem-solving.
-Must have strong written and verbal communication and research skills.
-Must be able to perform all general duties on a daily basis.

For interested applicants kindly send your CV to jay.hr@arash.law
(Note: DO NOT SEND YOUR APPLICATION through our website. FAILURE TO COMPY WITH THIS INSTRUCTION may result to DISQUALIFICATION)