Social Media and Client Engagement Specialist

Why join us?
This is an excellent opportunity to grow your career in social media and client engagement while contributing to a dynamic and customer-focused team. If you’re passionate about connecting with audiences, creating meaningful content, and driving business growth, we’d love to hear from you!

Key Responsibilities:
Customer Engagement:
- Proactively message and nurture leads generated through Facebook ads.
- Reconnect with former clients to encourage repeat visits and boost customer loyalty.

Social Media Management:
- Maintain an active and engaging online presence by posting daily on Facebook, Instagram, and Google My Business.

Team Coordination:
- Follow up with team members, including Jenny, to ensure timely completion of assigned tasks.
- Collaborate with store staff to collect necessary resources (e.g., product photos) and coordinate customer pickups for online purchases.

Content Creation and Marketing:
- Create and execute targeted email marketing campaigns using Mailchimp.
- Write SEO-optimized blogs and website content to increase online visibility and attract new customers.


Requirements:
- At least 2 years of proven experience in social media management and customer engagement.
- Exceptional written and verbal communication skills.
- Proficiency with email marketing tools like Mailchimp and familiarity with SEO best practices.
- Highly organized and capable of managing multiple tasks simultaneously.
- A team player with a collaborative mindset and strong follow-up capabilities.
- Creative, with an eye for detail and a passion for producing engaging content.

Preferred Qualifications:
Experience in a retail or e-commerce setting.
Basic graphic design skills for social media content creation.
Knowledge of digital marketing tools and analytics.

How to Apply:
We’re excited to learn more about you! As part of your application, please send us a short video (2-3 minutes) introducing yourself and answering the following questions: (WE HIGHLY RECOMMEND TO USE LOOM)
1. Why do you believe you are the best fit for this Social Media and Client Engagement Specialist?
2. What unique qualities or skills will you bring to our team?
3. Can you share an example of a time you successfully engaged or connected with potential clients and achieved client retention

Submit your application (including your video link & resume) via our email at hr@24fitclub.com.au

Don’t worry about making it overly polished – we’re more interested in your energy, personality, and how you communicate. Be yourself, and have fun with it!

We're excited to meet you!