Social Media Manager / Community Manager

Job Title: Social Media Manager / Community Manager
Department: Content/Marketing
Location: Remote
Employment Type: Full-Time

Role Mission:
You will serve as the dynamic voice of our brand across social platforms while fostering a thriving online community. This hybrid role demands a strategic thinker who excels at blending creative storytelling with operational efficiency, leveraging AI tools to amplify reach, engagement, and conversion. Your work will directly drive revenue by transforming followers into loyal subscribers and clients.

Core Responsibilities:
1. Social Media Strategy & Execution

Transform newsletter content into engaging, platform-specific social narratives (e.g., Instagram Reels, LinkedIn articles, TikTok videos).

Create and schedule 15-20 posts weekly, tailored to platform algorithms and audience preferences.

Achieve 25% quarterly follower growth and convert 10% of social traffic into newsletter subscribers.

Optimize content workflows using AI tools (e.g., ChatGPT, Claude) to reduce creation time by 50%.

2. Community Building & Engagement

Cultivate an inclusive, active online community by moderating discussions, addressing feedback, and sparking meaningful interactions.

Collaborate with influencers and brand advocates to amplify reach and user-generated content campaigns.

Monitor sentiment and trends to proactively address community needs and opportunities.

3. Content Systems & Operational Efficiency

Streamline newsletter-to-social repurposing workflows to reduce turnaround time.
Conduct quarterly audits of all social platforms to refine strategy and ensure brand consistency.

4. Analytics & Performance Optimization

Track KPIs (engagement rates, conversion metrics, ROI) using tools like Google Analytics, Hootsuite, or Sprout Social.
Deliver monthly reports with actionable insights to guide leadership decisions.
A/B test content formats, posting times, and CTAs to maximize results.

Technical Expertise:
Must-Have Skills:

Social Media Mastery: Advanced proficiency in management tools (e.g., Buffer, Later), analytics platforms, and algorithm trends.
AI & Automation: Proven experience using ChatGPT/Claude for content ideation, automation tools for workflow scaling, and prompt engineering.

Design & Branding: Canva / Photoshop etc., proficiency, visual storytelling skills, and a sharp eye for brand consistency.

Project Management: Expertise in Smartsuite, Clickup, Monday (or similar tools) to track deliverables, deadlines, and cross-functional collaboration.

Bonus Skills:

Basic video editing (CapCut, Premiere Rush).

Experience with community platforms like Discord or Mighty Networks.

Knowledge of SEO principles for social content.

The Ideal Candidate:
You’re a data-driven storyteller who thrives in fast-paced environments. You balance creativity with analytical rigor, turning insights into viral campaigns. You geek out over AI tools but never sacrifice authentic human connection. Your portfolio shows:

Examples of social campaigns that drove measurable growth (e.g., “Grew TikTok following from 0 to 10K in 3 months”).

Systems you’ve built to streamline workflows (e.g., AI-powered content calendars).

Crisis management wins (e.g., diffused a PR issue via proactive community engagement).

Why Join Us?
Ownership: Shape the voice of a growing brand and see your ideas directly impact revenue.

Innovation: Experiment with cutting-edge AI tools and automation strategies.

Growth: Quarterly upskilling budgets for courses/certifications in social trends or AI tech.

How to Apply:
Subject Line: “Social Media Wizard – [Your Name] – Scooby-Doo”

Include:

A portfolio with 3-5 social campaign case studies (include metrics!).

A 1-minute Loom video that was made today explaining your favorite Tool or AI Tool that is helping your the most in your work.

Screenshots of automation workflows or AI prompts you’ve engineered.

Deadline: Applications are reviewed on a rolling basis.