Sales Operations Specialist

APPLY HERE: https://airtable.com/appzq4iqeIREQRVyo/paggMH4Jq6yuGPYAK/form

ABOUT THE ROLE

We are seeking a detail-oriented and analytical Sales Operations Associate to support our sales team by optimizing processes, managing data, and driving operational efficiencies. This role is key to ensuring smooth day-to-day operations and enabling our sales team to focus on revenue generation. The ideal candidate is highly organized, tech-savvy, and thrives in a fast-paced environment.

WHAT YOU'LL DO

Sales Support & Process Optimization
• Support CRM data management, ensuring accuracy and consistency.
• Create presentations of product offerings for customers.
• Manage sales documentation, pricing, and contract processes.
• Automate processes (e.g., creating email automations).

Reporting & Analytics
• Generate and analyze sales reports to provide insights on performance, pipeline, and forecasting.
• Monitor key sales metrics and identify areas for improvement.
• Assist in preparing dashboards and presentations for leadership.

Cross-Functional Collaboration
• Work closely with sales, marketing, e-commerce, and customer service teams to drive projects forward.
• Support sales enablement efforts, including training materials and resources.
• Coordinate with IT and operations teams to improve system integrations and automation.

Administrative & Operational Support
• Manage and maintain sales tools, platforms, and databases.
• Assist with onboarding new sales team members.
• Support order management, invoicing, and deal tracking.

WHO YOU ARE

• Bachelor’s degree in Business, Marketing, or a related field.
• 1-3 years of experience in sales operations, sales support, or a similar role.
• Proficiency in CRM systems (Salesforce, HubSpot, or similar) and sales analytics tools.
• Strong analytical skills with the ability to interpret data and provide actionable insights.
• Excellent communication and organizational skills.
• Ability to work independently and collaboratively in a fast-paced environment.
• Strong attention to detail and problem-solving mindset.
• Experience using SAP Business One and AirTable is a plus.

HOURS

• Standard hours: 9 AM - 6 PM CT, with weekend support needed ~6x per year during tradeshows.
• Flexibility required for availability outside of working hours as needed.

ABOUT HIEND ACCENTS

HiEnd Accents designs and creates everyday luxury bedding and linens, sheeting, decorative pillows and other home textiles. Founded in 2005 and based in Dallas, Texas, our mission is to elevate our customers' lives via beautifully designed home textiles that deliver quality and value.

As a family-owned business, we’re committed to personal service and long-term relationships. Through our four brands, we offer unique designs across a spectrum of styles and price points, all united by exceptional value. Combined with our customer-first approach, prompt shipping and low order minimums, we’ve become the preferred bedding supplier for thousands of top department stores, furniture retailers, interior designers, and boutique hotels nationwide. Recently recognized on the 2024 INC 5000 list as one of the fastest-growing businesses in the US, we continue to innovate and expand our reach in the home textiles market.

Discover more about us and our brands at www.partner.hiendaccents.com.

WHY HIEND ACCENTS?

At HiEnd Accents, we're a close-knit team driven by entrepreneurial spirit, growth mindset, and a shared commitment to excellence. Our collaborative approach has propelled us to new heights – we're proud to be recognized on the 2024 INC 5000 list as one of the fastest-growing small companies in the United States. This achievement is a testament to our team's dedication and the exciting opportunities ahead. If you thrive in a vibrant, high-paced culture where your contributions truly matter, we want to hear from you!

Working at HiEnd Accents means that you can expect the following:

- Competitive Compensation - We offer a highly competitive compensation package, including 13th Month Pay
- Professional Growth - We invest in our people and make sure that they have the opportunity to continuously learn, grow and develop their careers
- Great Team of Like-Minded Professionals - We prioritize hiring based on culture and values, so you’re working with a team of folks who are as fun, talented and committed as you are