Sales Development Representative

Expectations Working 30 Hours a Week

Work Schedule and Availability

Weekly Hours: 30 hours per week.
Daily Schedule: Flexibility to work on a mutually agreed schedule, ideally spread evenly across the week.
Availability: Must be available during designated hours to ensure overlap with U.S. business hours for effective communication and coordination.

Performance and Productivity
Call Quotas: You are expected to make a certain number of cold calls daily (e.g., 50-70 calls per day).

Email Outreach: Expected to send a specified number of outreach emails daily (e.g., 30-50 emails per day).
Lead Generation: Generate and qualify a set number of leads weekly.
Follow-ups: Conduct timely follow-ups on leads and prospects, maintaining a structured follow-up schedule.

Quality and Communication
Call Quality: Maintain a high standard of professionalism and clarity during calls, following provided scripts and guidelines.

Email Quality: Draft clear, concise, and professional emails with attention to detail and proper grammar.
Reporting: Provide daily or weekly reports on activities, including number of calls made, emails sent, leads generated, and conversion rates.

Tools and Technology
CRM Management: Use and update CRM software consistently to track interactions, manage leads, and record progress.
Tech Proficiency: Competent in using communication tools (e.g., Zoom, Skype) and other software relevant to the role.

Training and Development
Initial Training: Complete initial training sessions to understand the company’s products, sales strategies, and tools.
Ongoing Learning: Participate in regular training sessions and performance reviews to improve skills and stay updated on new strategies.

Professionalism and Conduct
Reliability: Consistently show up for scheduled shifts and complete assigned tasks within the allotted time.
Responsiveness: Respond promptly to communication from team members and supervisors during working hours.
Work Ethic: Demonstrate a strong work ethic, showing dedication to job responsibilities and company goals.

Team Collaboration
Coordination: Work collaboratively with other team members, sharing insights and strategies to improve overall performance.
Feedback: Provide constructive feedback and suggestions for improving sales processes and outreach methods.
Support: Offer support to team members when needed, fostering a cooperative and positive work environment.

Goal Alignment
Sales Targets: Strive to meet or exceed individual and team sales targets.
Incentives: Work towards performance-based incentives and bonuses, aligning personal goals with company objectives.
Skills and Requirements for Virtual Assistants (Cold-calling and Email Outreach)

Excellent Communication Skills
Proficient in spoken and written English.
Ability to articulate ideas clearly and confidently.

Cold-Calling Experience
Previous experience in cold-calling businesses.
Strong phone etiquette and ability to handle rejection.


Email Outreach Proficiency
Experience in drafting and sending professional emails.
Familiarity with email marketing tools and CRM systems.

Sales Skills
Understanding of sales principles and techniques.
Ability to identify potential leads and convert them into customers.

Tech-Savvy
Proficient in using various communication tools (Zoom).
Comfortable with CRM software and data entry.

Organizational Skills
Strong ability to manage time and tasks efficiently.
Ability to maintain organized records of interactions and follow-ups.

Customer Service Orientation
Strong interpersonal skills to build rapport with prospects.
Patience and empathy in handling customer inquiries and concerns.

Adaptability
Ability to adapt to different time zones and work flexible hours if needed.
Willingness to learn and adapt to new sales strategies and tools.

Goal-Oriented
Proven track record of meeting or exceeding sales targets.
Motivated by performance-based incentives and goals.

Cultural Awareness
Understanding of cultural nuances in both the Philippines and the United States.
Ability to navigate cultural differences effectively in communication.

Professionalism
High level of professionalism and reliability.
Strong work ethic and dedication to job responsibilities.

Additional Considerations
Availability: 30+ hours Monday-Friday (United States hours) .
Work Environment: Access to a quiet workspace, reliable internet connection, and necessary equipment (e.g., headset, computer).
Training: Willingness to undergo initial training and continuous development programs.
References: Provide references from previous employers or clients to verify experience and performance