Remote Customer Chat Specialist

Slankamania is dedicated to our clients and our applicants in finding everyone a long-term working relationship.

At Slankamania, we pride ourselves on exceptional customer service and expert business management. We help our clients develop robust processes, efficient systems, and dynamic teams that drive growth—specializing in agencies, online services, and consulting businesses. Our top priority is connecting booming companies with top talent, ensuring lasting partnerships for success.

Remote Customer Chat Specialist
As a Remote Customer Chat Specialist, you will serve as the friendly, knowledgeable first point of contact for our clients’ customers. Working via our web-based live chat console, you will engage in dynamic, unscripted conversations that create genuine relationships and encourage business opportunities. Your ability to think on your feet, multi-task, and provide personalized support is essential to our team’s success.

Key Responsibilities
Engage with Prospects: Respond to inquiries through chat software, social media channels, and email when needed.
Consultation Coordination: Schedule consultations between prospective clients and our Sales Representatives.
Maintain Records: Keep detailed logs of all interactions, including prospects who are not immediately interested.
Follow-Up: Reach out to previous contacts to nurture potential business relationships.
Sales Support: Step in for calls ranging from brief 15-minute consultations to full sales calls when required.
Qualifications
Proficient in navigating websites and quickly extracting key information.
Familiar with social media platforms.
Excellent written and verbal communication skills.
Ability to multi-task and prioritize in a fast-paced environment.
Detail-oriented, customer-focused, and equipped with strong critical thinking.
Adaptable, professional, and career-oriented.
Prior experience in sales and/or customer service is a plus.
About You
Passionate: You live and breathe sales and customer service.
Empathetic: You genuinely enjoy helping others and believe in the products you’re representing.
Responsive: Quick on your feet, you thrive in spontaneous, dynamic environments.
Remote-Ready: You value the flexibility of remote work and understand the importance of work/life balance.
Driven: You are motivated by achieving benchmarks and contributing to a team’s success.
Job Details
Hours: Full-Time
Compensation: $3-4/hour USD
If you’re ready to be the face of our customer engagement and help drive business growth through exceptional service, we’d love to hear from you. Join Slankamania and become part of a team that’s dedicated to building lasting relationships and delivering outstanding results.