Remote Computer Technician

We are looking for a skilled and self-driven Computer Technician to join our dynamic IT team. This is a fast-paced, high-energy role that requires strong technical skills, problem-solving abilities, and a proactive attitude. If you thrive in challenging environments and are motivated to grow, we want to hear from you!

Company Overview:
Eclipse Solutions specializes in delivering customized IT services that prioritize reliability, security, and operational efficiency. By offering tailored solutions, the company empowers businesses to streamline their operations and focus on achieving growth and success.

Responsibilities
Provide technical support and troubleshooting for computer hardware, software, and network-related issues.
Install, configure, and maintain computer systems, peripherals, and software.
Diagnose and resolve hardware and software problems efficiently.
Set up and configure network devices, including routers, switches, and access points.
Perform routine system maintenance tasks such as updates, backups, and monitoring.
Collaborate with IT team members to ensure smooth operation of all computer systems.
Assist users with software installations, upgrades, and general IT inquiries.
Provide training and support to end-users on various applications and systems.
Maintain accurate documentation, including IT procedures and user guides.
Manage phone and camera systems (training will be provided).
Perform basic QuickBooks tasks, such as data entry and troubleshooting minor issues.

Requirements
Experience: 1–2 years as a Computer Technician or similar role preferred. (Candidates without experience must explain why they are a good fit.)
Strong knowledge of software troubleshooting:
Operating systems (Windows).
Office applications (Microsoft Office).
Network connectivity (TCP/IP).
Familiarity with DNS configuration and network administration.
Experience with Windows Server administration (preferred but not required).
Knowledge of mobile devices (iOS, Android) is a plus.
Ability to effectively communicate technical information to non-technical users.
Excellent problem-solving skills, attention to detail, and a strong work ethic.
Ability to work independently and as part of a team.

Expectations
Candidates must be self-driven, motivated, and proactive.
Must be able to handle a fast-paced, sometimes stressful environment where quick and accurate repairs are essential.
Laziness, lack of motivation, or constant use of a cell phone during work hours will not be tolerated.
Candidates should have a strong desire for personal and professional.

If interested, kindly send your updated CV. Failure to comply will be disregarded.