Recruiting Specialist – On-Site

Location: Cebu, Philippines

JOB SUMMARY:
Ethos Support is seeking a skilled and dynamic Recruiting Specialist to manage the full recruitment lifecycle for both work-at-home and on-site roles. This hybrid, on-site position will be instrumental in sourcing top talent, improving recruitment processes, and identifying innovative systems to enhance our HR and recruitment capabilities. The ideal candidate will have a proven track record in recruitment and human resources, including experience in global hiring and implementing HRIS or recruitment tools and processes.

JOB RESPONSIBILITIES:
• Full-Cycle Recruitment: Oversee end-to-end recruitment processes for various roles, from crafting job descriptions to onboarding, ensuring a seamless and positive candidate experience.
• Collaboration with Stakeholders: Work closely with hiring managers to understand staffing needs, role requirements, and timelines.
• Candidate Sourcing and Engagement: Identify, engage, and attract qualified candidates through multiple sourcing channels, including job boards, social media, professional networks, and employee referrals.
• HR Systems and Process Improvement: Evaluate, recommend, and implement innovative HRIS and recruitment platforms to streamline talent acquisition and human resources processes.
• Screening and Interviewing: Review applications, conduct initial interviews, and coordinate further assessments with hiring teams, ensuring fair and consistent evaluation practices.
• Reporting and Metrics: Maintain recruitment data, provide regular updates on hiring metrics, and analyze trends to optimize recruitment strategies.
• Employer Branding: Actively promote Ethos Support’s employer brand to attract high-quality talent, fostering a diverse and inclusive workforce.

QUALIFICATIONS:
Experience:
• Minimum of 3 years of recruitment and HR experience, with expertise in both on-site and remote hiring.
• Familiarity with global hiring practices is highly preferred.
• Proven experience in implementing HRIS and recruitment systems, as well as creating processes for HR and recruitment functions.

Skills:
• Strong knowledge of modern recruitment tools, techniques, and platforms.
• Exceptional organizational and time-management skills, with the ability to manage multiple priorities effectively.
• Excellent interpersonal and communication skills to collaborate with candidates, internal stakeholders, and external
partners.

Technical Proficiency:
• Experience with tools like Asana and other project management or recruitment platforms is a plus.

Other Qualities:
• Ability to work in a fast-paced, dynamic environment.
• A proactive mindset focused on solutions and continuous improvement.

ABOUT THE COMPANY:
Ethos Support is a recognized global business process outsourcing (BPO) organization that goes beyond the conventional, delivering exceptional value and specializing in Customer Support, Tech Support, Customer Success, and Back Office Support. Known as the world’s most flexible BPO, Ethos Support is committed to aiding businesses in simplifying their Customer Experience (CX) processes and achieving faster scalability.

Our comprehensive approach includes taking charge of our clients’ new support team’s training and onboarding process, freeing up their resources, and accelerating their business growth. Whether starting from scratch or looking to enhance an existing process, partnering with Ethos Support will streamline our clients’ CX operations and provide superior support to their customers.

We put people first, fostering a healthy, supportive work environment that reduces churn rates and boosts performance metrics. Our inclusive support solutions and training programs ensure our clients’ new support team acquires the skills and knowledge to deliver outstanding service and contribute to their rapid business growth. For more information, please visit our website: www.ethossupport.com.

WHY WORK WITH US?
At Ethos Support we offer more than just a job — we offer a place where you can grow and make a meaningful impact. Here’s why you should join us:

• Innovative Work Environment: We thrive on creativity, collaboration, and innovation.
• Employee Growth: We invest in your development through training, mentoring, and opportunities for advancement.
• Work-Life Balance: We understand the importance of balancing your personal and professional life.
• Inclusive Culture: We embrace diversity and encourage a supportive, inclusive atmosphere.
• Competitive Compensation: We offer a salary package that is competitive with or above market standards, based on your experience and skills.