Property Managment Home repairs project manager

About Us:
Trade Pros USA is a rapidly growing home service company dedicated to providing high-quality maintenance and repair solutions. We specialize in HVAC, plumbing, electrical, and general home services, ensuring efficiency and customer satisfaction at every step. We are seeking a Job Coordinator to manage work orders, dispatch technicians, track job costs, and ensure seamless communication with residents and clients.

Position Overview:
As a Job Coordinator, you will oversee daily work order management, technician dispatching, and cost tracking. You’ll serve as the key point of contact between technicians, clients, and residents, ensuring jobs are completed on time and within budget. If you thrive in a fast-paced environment and have strong organizational and communication skills, we want to hear from you!

Key Responsibilities:
Work Order & Job Coordination:
Review and update work orders daily in the portal.
Maintain consistent communication with technicians on all open jobs.
Reassign jobs if they cannot be completed within 48 hours.
Keep residents informed about job progress and estimated completion times.
Technician Dispatch & Management:
Assign work orders to the most qualified technician based on availability and expertise.
Provide technicians with necessary job details, including address, description, and resident information.
Update the portal with expected completion dates and track job status.
Coordinate with vendor procurement to source technicians when needed.

Email & Client Communication:
Process, sort, and escalate relevant emails efficiently.
Accept and format work orders within 2 hours of receipt.
Notify residents immediately upon work order acceptance and confirm scheduling details.
Cost Tracking & Invoice Management:
Monitor labor and material costs to ensure alignment with job estimates.
Review and approve invoices before entering them into QuickBooks.
Ensure vendors submit invoices for verification before leaving job sites.
Process payments via Melio within 24 business hours of invoice approval.
Material Procurement & AP Management:
Coordinate with technicians to determine material needs and order promptly.
Ensure warranty-covered materials are swapped or returned appropriately.
Process and track phone sales receipts and vendor invoices.
Job Completion & Reporting:
Ensure jobs are completed within 48 hours of receiving the work order.
Dispatch technicians within 2 hours of job receipt.
Provide daily job completion reports to management.
Follow up on unresolved tasks and ensure timely resolution.
Qualifications & Requirements:
2+ years of experience in job coordination, scheduling, or dispatching (home services industry preferred).
Strong organizational skills and ability to multitask in a fast-paced environment.
Excellent communication skills—both verbal and written.
Experience using QuickBooks, Melio, or similar accounting software is a plus.
Proficiency in job management platforms and CRM systems.
Ability to problem-solve and make quick decisions under pressure.
What We Offer:
Competitive salary based on experience.
Paid time off and benefits package.
Opportunities for career growth within a rapidly expanding company.
A collaborative and supportive work environment.


Apply here
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