Property Management Phone Agent

**Job Description: Property Management Phone Agent**

**Introduction:** Are you a customer service-oriented individual with a passion for the real estate industry? We are seeking a dedicated Property Management Call Agent to join our team.

As a Property Management Call Agent, you will play a crucial role in providing exceptional service to our tenants and property owners.

**Key Responsibilities:**
* Answer incoming calls from tenants and property owners regarding property management inquiries.

* Provide information on available properties, rental rates, lease terms, and application processes.

* Address tenant inquiries and concerns promptly and professionally.

* Coordinate maintenance requests and schedule appointments with vendors.

* Assist with lease renewals, move-ins, and move-outs.

* Maintain accurate and up-to-date records of all communication and transactions.

**Required Qualifications and Skills:
* Excellent English communication and interpersonal skills.

* Strong customer service orientation.
* Ability to multi-task and prioritize in a fast-paced environment.
* Proficient in using property management software, Asana, and Microsoft Office suite.
* Knowledge of property management practices and regulations is a plus.

Monday through Friday, 11pm to 7am EST
Benefits: Fully remote
Salary - $4/hour
Job Security and Stability
Paid Training
Inclusive Culture
Upskilling Opportunities
100% Work-From-Home
Exceptionally Supportive Team
Opportunities for Career Growth
Fun Work Environment
Technical Requirements:
USB Headset with Noise Cancellation feature
Working Webcam
Computer with at least 1.8 GHz processor and at least 4GB RAM
Main Internet Service Speed: at least 25 Mbps cable connection
Backup Internet Service Speed: at least 10 Mbps

To apply, please submit your updated CV, and self-introduction video (it's a MUST) to the form below:

docs.google.com/forms/d/e/1FAIpQLScdmYyC5iwNl6_tX3Xi9s23eRqFXK27Ksu3AzSBqHGg2ZmSUw/viewform