Property Management Assistant

Nth Properties is seeking a dependable and highly motivated members to join our real estate team. In this role, you will be responsible for managing over 100 doors of rental properties, including single-family homes, apartments, and commercial buildings in Washington state, USA.

Responsibilities
- Manage tenant relations, including responding to complaints, coordinating repairs, and addressing concerns.
- Ensure all properties are properly maintained and all possible improvements are addressed.
- Coordinate maintenance and repair personnel to address any issues that arise in a timely manner.
- Stay current on all laws and regulations related to property management, and ensure compliance.
- Assist with the leasing process, including application processing and move-in/move-out coordination
- Support property management transactions and record keeping
- Maintain open lines of communication with tenants and property managers
- Update and maintain accurate property records in the company’s systems
- Prepare and maintain accurate records, including leases, move-in/move-out documentation, and financial records.
- Develop and maintain relationships with vendors, contractors, and other service providers.
- Develop and implement systems to automate and streamline property management processes.
- Utilize the property management software to close out work orders, maintain tenant files

Requirements
- Proven experience in customer service or a client-facing role
- Excellent verbal and written communication skills
- Strong organizational and multitasking abilities
- Proficiency in using computer systems and databases
- Background in property management or real estate
- Strong attention to detail and accuracy.
- AppFolio proficiency
- In addition to English language, Mandarine or Spanish language fluency is desirable

Scope
- Residential property management
- Commercial property management
- Tenant relations
- Administrative support